Please note that we will not fulfill any orders where the origin (Cleveland, OH), destination, or transit states are forecasted to reach temperatures of 85 degrees (MAX) or above during the shipping period. Please verify the weather forecast by visiting www.accuweather.com prior to order placement. Keep in mind, there is a 1-3 business day (Tues-Sat) processing period prior to order ship out. If temperatures meet the temperature requirements for shipping (UNDER 85 DEGREES), please be sure the appropriate shipping service, as well as ice packing, is selected to avoid delays (there is a MAXIMUM 2 DAY SHIP TIME to any location). Please use our Fedex Shipping Map for guidance. If a destination is on the border of 2 ship zones, select the EXPRESS option. We review each order during processing, and if it is determined that the shipment can be shipped via ground, we will make any necessary order adjustments at that time. All temperature-related order cancellations, delays, holds or partial shipping adjustments are 100% at the final discretion of The Cute Little Cake Shop. Please check your EMAIL for any order updates or questions. Our goal is to always ship our products in good faith that they will arrive in great condition, and these policies are in place so that we can do that. If you have questions, please call or email the retail store (440) 846-1352 (fastest response) or Info@TheCuteLittleCakeShop.com. Thank you!